Qatar's Cyber Security Manual for SMEs: what it asks of your website

Qatar Development Bank and NCSA set out the minimum cyber security requirements for SMEs in one short manual. Here is what it covers, and which parts show up on your public website.

Last reviewed: 18 October 2026

What the manual is

The Cyber Security Manual for SMEs (version 1.0, June 2024) was published jointly by Qatar Development Bank (QDB) and the National Cyber Security Agency (NCSA). It describes itself as a minimum requirement for SMEs to secure their businesses, written for owners and managers rather than IT specialists. It is free to read on QDB's website. This article is our own summary; read the manual itself for the exact wording.

The 15 requirements at a glance

The manual splits its requirements into process controls (section 5) and technical controls (section 6).

SectionRequirement
5.1Know your information systems and assets
5.2Classify your data (following NCSA's National Data Classification Policy)
5.3Leadership ownership: name an information security owner and set a budget
5.4Staff awareness, including onboarding and yearly training
5.5Track changes to your systems
5.6A written incident response plan
6.1Basic perimeter defence: firewall, secured Wi-Fi, VPN with MFA for remote access
6.2Physical security for servers and devices
6.3Rules for portable and personal devices
6.4Keep systems and applications updated, ideally automatically
6.5Change default settings and passwords
6.6Individual user accounts, least privilege, strong passwords and MFA
6.7Encrypted, tested backups in a separate location
6.8Secure your online presence: website and social media accounts
6.9Use cloud services securely

The step most SMEs miss: two hours to report

Section 5.6 says a typical incident response plan should, at a minimum, report all critical incidents to NCSA within two hours of identifying them. The manual lists two channels: email [email protected] and the NCSA hotline 16555, available 24/7. Put both in your plan now, not during an incident.

This is separate from the personal-data breach rules under the PDPPL, where NCSA's breach guideline works to a 72-hour window (see GCC breach notification). A website compromise that exposes customer data can trigger both.

Which parts show up on your public website

Most of the manual covers things only you can check internally: asset lists, training, backups and device rules. A few requirements leave visible traces on your public site and domain:

  • 6.8 Secure your online presence: HTTPS, security headers and no exposed files such as .env or .git (website security checklist)
  • 6.4 Updates: a CMS or server that advertises an old version number in its headers is a sign updates are lagging
  • 6.5 Default settings: default pages and directory listings left switched on
  • Phishing (section 4): the manual names phishing as a common attack; SPF, DKIM and DMARC on your domain make it harder for others to send email pretending to be you (email authentication guide)

What a website scan can and can't tell you

Our automated, passive scan looks only at those public signals. It can't see your firewall, backups, staff training or incident plan, and it doesn't check MFA on your accounts. It is not a security audit or penetration test, it is not legal advice, and it is not connected to QDB, NCSA or any NCSA attestation or certification programme.

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This article is for general educational purposes and is not legal advice. Seek qualified counsel for your specific situation.

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